SIX SIGMA and CONTINUOUS IMPROVEMENT

Benchmarking, measurement and quality improvement are critical components of a successful Six Sigma program. The Six Sigma methodology has been more successful in industrial production processes than in offices because it has been impossible to get accurate measures of the productivity of computer workers, until now. PRODYX is designed to seamlessly integrate into your Six Sigma methodology and provide you with critical information on “defects” that allows you to quantify and improve your work quality processes.

PRODYX provides you with quantitative information on your employees’ productivity and qualitative information on their performance accuracy.

Whether you use a DMAIC or DMADV methodology, a critical component in the Six Sigma process requires the calculation of the defects per million opportunities (DPMO), which is taken as a standard of measure that correlates failures to expected norms in any process. PRODYX measures the number of keystrokes and separates out those representing error correction activities (defects), which makes it simple to gauge your progress and improvement.

PRODYX can be customized to match the information needs of your continuous improvement Six Sigma process.